How To Update Your Insurance/Emergency Contact Info on the Team Website

Your Swimmer’s Account Information * IMPORTANT *

Everyone is missing 1 important piece of information from their accounts if not more than this. Please follow the instructions detailed below to check on your account information.

1. Log into the website and click on “My Account” on the left hand side.


2. 3 Sections appear right of the way vertically on your screen; the middle one has your “Billing Information.” Next to “Billing Information” are 2 more tabs. Please select “Insurance/Emergency Contact.”


3. You will have 4 places for information we at Dynamo need to have on record for your child to swim with us. In the 1st one, “Insurance Carrier,” please list the name of your insurance provider and the account number. In the 2nd one, “Insurance Carrier Phone,” please list the phone number to your insurance provider. With the last two, “Emergency Contact” and “Contact Phone,” please list the person in case of an emergency you would like us to contact first and a number we can best reach them at. The information on this page is necessary in the instance that something happens with your son/daughter during their time here at the pool.


4. Click “Save Account Changes.”


5. Get back into your account again by selecting “My Account.”


6. Go to the 3rd section of your account that lists the swimmers being billed on your account. Select your child’s name (if you have more than one swimmer, you will have to do this for each of them one at a time).


7. On your “Member/Athlete Profile” you will see two sections. The first one list all of your swimmers information when it comes to name, birthday, t-shirt size, etc. The second section has 3 tabs – select “Medical Information.”

8. From there, please enter in the following information:

a. “Physician’s Name”

b. “Physician’s Phone Number”

c. “Special Medication” – if there is anything you think we should know about – tell us! Better to be informed than surprised when something happens!

d. “Medication” – this information is important in the instance if your swimmer is taken to a hospital, if you are unavailable we will be able to list the known medication to the attendant.


9. Click “Save Changes” when done.


10. Click “Save Account Changes” when brought back to your member account screen. And you are done!